Recently I encounterd weird problem, the messages sent and received within one hour went disappeared without deleting them. Pls help to look into the problem and advise. Thanks.
Same here! It has happened twice already! I got it uninstalled and installed back (losing all history in the process) and it started working properly again, but now it happens again! It seems like having the history frozen. You can have chats, remove some conversations, whatever. When closing whatsapp and opening again it always show the frozen copy! Daaaamn! Anyone else facing this? Any solution?!?
Yes.. This is happening to me as well…
I’m having the same problem, still searching online for a solution….
I’m having the same problem and it’s driving me insane….I have no clue where I am in conversations because all the recent stuff keeps disappearing! I emailed whatsapp and they said this is a bug they hope to fix with the next update….but how does this just start happening out of the blue? I’m losing a lot of messages and media I would have liked to keep.
Same here, it´s a bug indeed. Hope they fix it soon
My iPhone 4s WhatsApp messages kept disappearing without deleting. It is sort of backdated to 5 days ago. The current messages kept disappearing. I switched off my phone, turned on again. Even worst, it dated backed like 10 days ago! Can anyone please??????
I facing somewhat the same problem as well. Recently I exited a group created by a friend. I proceeded to swipe left on my iPhone to delete the group. The status message shows “exiting group”. However, after I close whatsapp and restart the program, the “exited” group reappears again.
Also, many of my last few lines of chats to friends disappear for no reason or whatsoever, everytime when I close and restart the program.
I do not want to uninstall it because most of my chats have significant sentimental values attached to it, and I cannot bear to watch it get deleted.
This is getting very very frustrating and irritating, will some admin or representative from whatsapp stand out to address this issue??
I am not the only one facing this problem. Many of my friends are facing it as well. Just that hey are lazy to leave a comment or feedback on forums.
Having the same problem guys. Opening the app displays outdated messages. Really frustrating since I cant keep track of how my recent conversations went. Also having issues with exiting groups; they keep reappearing!
Hope that the issue is resolved soon. Its been going on for a month now, but getting very frequent the past week.
Same here guys!!! Exited grps keep reappearing again. And all my recent messages delete themselves on its on. It’s really frustrating
No answers, other than to say – email yourself the conversations you want to keep! Won’t solve the continuity problem, but at least you won’t lose save any important convos/media. From my android, I hit Menu > More > Email Conversation.
(NOTE: Anyone can do this, and the message is attached as a .txt file, so be careful what you text as it can easily be disseminated …..)
Unfortunately we don’t know the solution either.
But since there are many complaints, we’ve send out a request to whatsapp to look into the problem for this occassion. As soon as they get back to us we’ll let you know.
I get combinations. Deleted chats reappear, messages diasappear, groups of messages. Y Le endlessly..
Iphone 4 s jailbroken. iOS 5.1.1
There’s one contact that, everytime i push back button or leaving chat window..and then back to the chat that chat window..all messages dissapear…that very frustating
We just had contact with WhatsApp but there’s not really a solution. The problem of disappearing messages is related to a bug in the current version of WhatsApp that can be caused by removing chats. Please know WhatsApp is already looking into it, and the next version of WhatsApp should fix it. Unfortunately they cannot comment on any future timelines.
They advise that you can try deleting and reinstalling WhatsApp to reset the chat history database. This will delete all of your chats. Please keep in mind that deleting chats may cause you to experience the same bug again.
We would say, just wait until the next version. We think this is only a matter of time since WhatsApp keeps updating Android while iOS latest update goes back to March.
Hope this was any help (not ;))
@David jailbroken iphone can cause problems with push notifications. Please open new question if you need more help with that
Oh, and I thought I made some mistake with setting /without remembering/…. Happy to learn its not only my problem…but yeah…its very annoying ! happens to me everyday…
This problem is doing my head in!
Please whatsapp, release an update soon!
Temporary FIX !!! (Tested and Works!)
1) Close WhatsApp, (close in multitask bar too if possible)
2) Restart Phone,
3) Open WhatsApp, (WhatsApp will have reverted again)
4) From now on, do NOT close/leave/exit any groups, and do NOT delete any chats.
(as it is deleting that triggers the BUG!)
This worked for me, and is a good temporary fix for now.
Just wait for the next update before deleting anything.
*Credit to Michel for this Fix.
BEST not shut whatsapp from multitask bar ..
I got the same problem too, iv come to point were I’m completely afraid of restarting my fone because all my massages & chat history taken back to a single point in time about two weeks back. I’m using ablackberry that means this is a cross platform problem
Hello Friends, it just because of schedule backup of whatsapp as its configure the setting by defaulf. in setting of backup there is a schedule task to take everyday backup itself by 4.00AM,
Solutions:You delete your all msg or selected msg which u want to delete, then go to settings- then clucj on More-and tap on Chat History Backup,
you will not get older msg again which u deleted. Enjoy the Whatsapp
Mine whatsapp app also hv this problem!! Suddenly the message of last day disappeared!!
Please fix it soooon.
WhatsApp is awesome, just love it. It's better than Viber and iMessage.