missing messages

Hello,

I'm experiencing a problem in Whatsapp lately that I get multiple notifications on my iphone when someone sends me a message, and when I open up Whatsapp to see the message, the message is not there as if they didn't send anything. The sender tells me that he sees one check mark on those "missing messages", but I'm not sure if this is the case for all the "missing messages". Please advise.

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